Excel Fluid Group Terms and Conditions

The following terms and conditions apply to any project and are subject to change without prior notice.


  • Excel Fluid Group LLC (EFG) will supply equipment in accordance with final approved submittal.


  • FOB Origin freight prepaid and add, unless otherwise negotiated.
  • Partial shipments must be accepted. All items will be identified on detailed bill of materials.
  • EFG will ship equipment immediately if the certified test results meet required design criteria.
  • All shipment dates are after receipt and acceptance of order by EFG (including approved submittals if applicable).
  • If any conditions occur that were unforeseen at the time of acceptance by EFG, which prevent compliance with delivery schedule(s), EFG shall not be liable for damages, general, consequential, or otherwise, or for failure to give notice of any delay.


  • EFG must be notified of damaged or lost equipment within 24 hours of delivery.
  • Responsibility for care and protection of all materials is transferred to client upon equipment delivery and receipt at jobsite.
  • EFG does not accept liquidated damages.
  • EFG will not be liable for any loss, damage, cost of repair, incidental or consequential damages of any kind, whether based upon warranty, contract, or negligence, and arising in connection with the sale, use or repair of the equipment supplied by EFG. EFG’s maximum liability shall not, in any case, exceed the contract price for the equipment proven to be defective or unsuitable.


  • Cancellation of an order after approved submittals will result in cancellation fees.
  • Any legal proceedings resulting in an order cancellation or dispute shall be conducted in the State of Ohio and under the laws of the State of Ohio.


  • Start-up services will be performed only if account is in good standing with EFG.


  • Sales Tax will be applied to the invoice unless tax exempt certificate is provided.

PAYMENTS for Orders Greater than $50,000.00

  • A copy of the “Payment Bond” is required.
  • A Schedule of Values with Invoice Points will be established for the project. Projects will require a deposit of 20% upon receipt of approved equipment submittals.
  • Invoicing for stored material must be accepted. Supporting documents and equipment pictures will be supplied. Payment of invoices for stored materials is calculated on invoice date, not material receipt date. If the Customer requires their materials to be stored at our facility, payment is to be remitted according to the invoice date.
  • Terms of Payment are as follows: EFG Accounts Department approves credit limits; Net 30 days terms from date of material invoice: Final payment is due upon completion of startup and training or 90 days from the shipment of product to the jobsite, whichever occurs first.
  • If Credit Limit is not approved, final payment will be required prior to delivery.


  • EFG field startup and operator training, not to exceed one (1) day, unless otherwise negotiated. Startup must be completed within 90 days of the date of shipment from EFG and the EFG startup checklist must be completed and returned prior to scheduling.
  • Any startup service requested after the 90-day window, will incur a field service call-out fee plus any associated equipment fees to ensure the pump station is operating as designed.
  • EFG requires a certificate of insurance naming EFG as an additional insured to the Buyers General Liability Insurance policy.